Privacy Policy

Last updated: May 25, 2026

Information We Process

When you use ShopAI, we may process account information you submit, API usage and quota information needed to operate the service, and support communications you send us.

API Requests

API requests are sent to the selected upstream model provider, such as DeepSeek or Qwen, in order to return a response. Do not send secrets or personal information unless it is necessary for your use case and permitted by applicable law.

How Information Is Used

We use information to provide account access, route API requests, calculate usage, prevent abuse, troubleshoot service issues and respond to support requests.

Service Providers

Your request data may be processed by upstream AI model providers and infrastructure providers required to run the service. Their handling of data may be governed by their own terms and privacy policies.

Your Requests

To ask about your account data, request correction or request account deletion, contact us using the email below. We will respond subject to applicable obligations and operational requirements.